Knowledge, Skills and Strategies
for Professionals

Services

Our service to NGOs and other non-profit organisations consists of four inter-related and mutually reinforcing components:

1. Organisational Needs Assessments

To improve the management and organizational capacity of organizations, we provide a wide range of organizational needs assessments. The scope and depth of each organizational assessment is based on discussions with an organisation concerning its requirements and priorities. These can range from:

  • Visioning (governance and management levels)
  • Strategic Planning (management and organisational levels)
  • Operational Planning (implementation of strategic plans, including issues such as organizational capacity and structuring, and risk management)
  • Implementation (including programme and project management)
  • Performance Management (including issues such as monitoring and evaluation, knowledge management and organizational learning)

    Organisational needs assessments draw on both international and local expertise and a wide range of assessment tools as appropriate to the requirements of each individual case. Based on the assessment undertaken, recommendations examine both training and non-training solutions. Recommendations lead to a practical plan of action.

    2. Training

    We provide both public and in-house training courses:

  • Public Courses
    Public courses are provided by a team of selected international specialists in different areas of non-profit management. See our our course programme and the next course dates.

  • In-house Courses
    Tailored in-house courses are based on identified needs and priorities emerging from our organizational needs assessments.

    All participants from public and in-house courses obtain post-course advice and support from the trainer, and can obtain coaching, on how to make best use of the newly acquired knowledge and skills, including for the implementation of targets set by the participants during the course. Such training can be part of a more in-depth programme for individual participants, which may include coaching or mentoring.

    Individualised follow-up ensures that progress of specific participants can be followed over time. This also enables to track the impact of the individual training on an organisational level.

    3. Organisational consultancy and other non-training solutions

    Organisational consultancy and other non-training solutions are offered through our network. The range of services include:

  • Consultancy in a wide range of specialized technical areas
  • Process design and facilitation
  • Individual coaching
  • Mentoring
  • The facilitation of the outsourcing of management functions
  • The use of temporary managers.

    4. NGO Managers Forum

    NGO Managers Forum will build managerial capacity and communities of practice. These management focused forums for practitioners provide facilitated structured peer exchange and learning to managers of non-governmental organisations, as well as access to knowledge and resources. Individual forum focus on serving practitioners concerned with individual thematic areas of management such as financial management, human resource management and organizational leadership. The first forum was launched in 2009 for finance managers of NGOs in Geneva.

    Please contact us for more information.
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